Friday, May 9, 2008

Five People You Gotta Pay Attention To Today

"If you go down the hall to vent to an associate, that's okay. But if the next step is to go upstairs and vent to someone else, then you're holding onto the incident, and it can become very disruptive." -- Matt Grawitch, St. Louis University professor who studies workplace stress.

"Once a CEO is startled by seeing your cleavage, an image is set in his mind that is not going to disappear." -- Michele Royalty, a recently retired executive

"There are profound differences between acceptable work behavior and acceptable school behavior. You rated your professors 'hot or not' -- but you better not do that with your boss." -- Shanti Atkins, employment attorney

"It was just out of my heart, she (the toddler) was pointing and going 'ah, ah...' I should have gone to my purse and got the change, but it was busy." -- Nicole Lilliman, a restaurant clerk who was fired after giving a 16-cent bite-sized doughnut to an agitated child. She was later given back her job after widespread media attention.

"It's so personal, it's so emotional — I tell my artists all the time that I don't know how they do it, because I couldn't deal with the ongoing rejection that seems inherent to the job." -- Jen Bekman, New York City gallery owner, speaking about the life of an artist
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Thursday, May 8, 2008

Moms Are Not Getting Paid What They're Worth...and Neither Are A Lot of Other People

Are you getting paid what you're worth?

According to Salary.com, I sure as heck am not. Let me repeat: I'm not getting paid what I'm worth.

In it's annual Mom survey, it has been determined that "the time mothers spend performing the 10 most popular 'Mom Job' functions would equate to an annual salary of $116, 805 for a Stay-at-Home Mom and $68,405 for a Working Mom."

The report says the job titles that best matched a mom’s definition of her work are (in order of hours spent per week): housekeeper, day care center teacher, cook, laundry machine operator, computer operator, psychologist, facilities manager, van driver, chief executive officer and janitor. (At my house, that's just what I do before 9 a.m.)

So, I'm not getting paid what I'm worth as a Mom, and I'm not getting paid what I'm worth as a freelance writer and author. Why is this? Part of it has to do with the lousy economy. Part of it has to do with the fact that I'm a woman and am just now learning how to ASK for the things I want instead of just waiting for them to happen. And part of it has to do the fact that I need to quit giving away so much stuff for free.

While many of us job hop in order to get more money, I know of one incident where someone learned a co-worker doing the same work and was making quite a bit more money. He went straight to the boss with it, and immediately received a raise that put him on equal footing.

Will this always work? If you're not doing a great job, no. But if you're really adding value, then there's no reason to just take what you get. Even in this tough economy, employers are willing to pay for talent to keep them ahead of the pack.

Here are three things you need to do today in order to get a raise you deserve:
* Pinpoint specific things you did to earn your company money. Maybe you spotted an error that everyone missed and saved the company money and/or time.
* Find out what everyone else is making. Call some employment agencies, check with your alumni group, Twitter, ask a professional association -- just get a good handle on whether you're making what you're worth.
* Get a mentor. Quit putting it off and think of someone you can ask to coach you and help you grow enough in confidence and skills so that the boss would be a complete fool not to give you a raise.

Do you feel you're getting paid what you're worth? Why or why not?

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Wednesday, May 7, 2008

Being on Time May Be an Impossible Task

Is being late a sin?

I can't tell you how many times in the last months I've been late somewhere, and I am never late. I'm not sure why this is, but I'm determined to get a handle on it.

Being late bugs me. It stresses me out. But I wait on a lot on other people who are late. They're late for phone interviews, they're late for meetings and sometimes they never even show up.

At work, we're all under some incredible deadlines, being asked to do more faster, better, smarter and -- did I mention faster?

So, if that's the case, are we now running later than ever because we set unrealistic deadlines? It's estimated that employee lateness costs about $3 billion annually, but lots of successful people run late: Bill Clinton is known for his inability to stick to a schedule.

Many of us have terrible commutes that we have little or no control over. We're juggling the demands of work and home, and many toil for our companies even when we're physically not at work through e-mail and phone calls.

I'm reminded of a hand-stitched sampler that we had in our living room while I was growing up:

"The hurrieder I go, the behinder I get."

Some will say that lateness is a way to control a situation, it's a head game the tardy folks play with the rest of us. It's the people who are whiners and slackers who are late, and the rest of us shouldn't have to pay the price. But does that still hold true in the workforce today?

Should bosses continue to punish employees for being late? It does make them mad, and ticks off plenty of co-workers.

So, maybe there's an "acceptable" amount of time to be late. If there is, I wish someone would tell me so I could quit chugging the Maalox every time I start to run behind. Is it five minutes? Ten? Twenty?

If you've found ways to stay on schedule and never be late, please let the rest of us know. I'm getting behinder more every day.


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Tuesday, May 6, 2008

I’ve Stared Into the Abyss…and Seen a Lot of My Friends

If you’re not worried, you’re not paying attention.

Bad times are here, folks. Those people who make the numbers 4 and 5 are busy printing them up as fast as they can for gas stations. As in: $4.00 a gallon. $5 a gallon.

The front page of AJR (American Journalism Review) reads:"Maybe It Is Time to Panic."

And here's a press release from JobFox: "While the value of the dollar is shrinking, many job seekers - including in-demand technology specialists - must accept new positions at lower salaries than they did just a month ago."

OK, you don't have to beat me over the head with it. I get it. It's bad and it's time to take action and not just sit around and wring my hands.

So, in the last two weeks, I have:

*Networked with dozens of new people and established contact with them online and via phone.
* Done detailed research about where new opportunities are being predicted and how I can move into those areas.
* Checked in with all my bosses and clients to make sure they still find my product of value.
* Began adding "extras" to my work -- and letting my bosses and clients know about it.
* Checked into new technology and researched where it can help me do my job better. I'm ready to make an investment in voice recognition because my bad elbow is seriously hampering my productivity.

So, what are you doing about your current career situation? Are you hunkered down and praying the next business or economic downturn will pass you by?

I want to know: What are you doing to UP YOUR GAME?


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Monday, May 5, 2008

Feeling Dumb May Be the Smartest Thing You've Ever Done

Have you ever felt like the dumbest person in the room? If not, I highly recommend it.

I just returned from the SOBCON08 in Chicago. That's a conference for bloggers. That means a bunch of people knew a whole lot more than I did about everything blogging, web-related and a lot of technical stuff. I had dinner with people I were convinced were speaking Klingon at times.

"Well, you've got to take the XRwhingerwhammer jitbat and use it to open the Latvian mother's code or it will take you to the goose ginger," said Lorelle VanFossen.

People like Brian Clark and Chris Garrett, co-author of "ProBlogger" would nod and jump in with: "But don't forget the hangman's fifth gibber or the pickleman's lockdown."

OK, at times I threw in something if if I knew what they were talking about. But I did a lot of listening and asked a lot of questions. It was pretty reflective of a weekend where I spent most of it asking:

"How do I?"
"What's that?"
"Where do I find that?
"How does that work?"

And of course, the ever present: "Huh?"

But I had a lot of "A-HA!" moments as well. It felt like a giant, weekend-long V-8 commercial because I was slapping myself upside the head so much. "Why didn't I do that?" I thought (slap). "I could have done that!"(slap) "Why didn't I think of that before!"(slap)

David Bullock had the answer: Everyone feels that way. No one knows all the answers, and we're all going to make mistakes along the way. What you DO know is of value.

So, as much as I was often confused and feeling pretty dumb, I really enjoyed every minute of it. I started to get it. I started to understand. (OK, maybe not all the tech talk, but I took a lot of notes so I could look up stuff later.)

I had a weekend of mental gymnastics, of being around people that made me feel dumb -- but were also really nice and willing to let me learn from them and ask questions. And here's the thing: By jumping out of my comfort zone and exposing myself to people and ideas and thoughts and viewpoints that were new to me, I started to see possibilities and opportunities and new paths for myself and my career.

And that was really, really important. At a time when newsrooms across the country look like Tony Soprano and his gang have been there because so many bodies have been whacked, it was really energizing and uplifting to know that I didn't have to give up what I love doing, I just had to think of it in different ways.

I can't think of any better career advice for today. I want you to think of talking to someone today, of experiencing something this week, that makes you feel dumb. Ask questions. Learn. Grow.

I dare you.

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Thursday, May 1, 2008

Survival of the Fittest in the Workplace

My oldest son is preparing to take final exams, and so I decided it was time to share with him my secret tip for writing a great essay on any test: Darwin.

Yep, that's it. Darwin, the "survival of the fittest" guy.

"It doesn't matter what subject," I told him. "Always mention Darwin and his theory and you'll score well."

He was a bit skeptical, and my other son wanted to know exactly how Darwin fit into subjects like math. "When you're older, I'll tell you," I said, sagely.

The whole discussion about survival of the fittest got me to thinking about ways that people can survive on the job these days. Things are tough, and it's those people who use all their bag of tricks that may be the the last ones standing. Sure, you should take on tough projects, make sure you're giving great customer service, be organized and efficient, blah, blah, blah.

But let's look at some not-quite-standard ways to impress the boss:

1. Have her over for dinner. Let the boss see you as a human being, not just Joe in accounting. Invite the boss's spouse or significant other. Don't serve anything fancy or she'll think she's paying you too much. Sit at the kitchen table and serve her good, standard food. Be interesting, be polite and don't talk about work too much. This is a chance to make a more personal connection with her.

2. Volunteer at the boss's favorite charity. This gives you a chance to rub elbows with her in a positive setting, and again establish a friendlier relationship -- or at least one where she likes you a bit better. So what if you don't like picking up trash along the highway on a Saturday morning? She cares about the environment, so get on that bright orange vest and start tramping the road right beside her.

3. Become interested in her hobby. If she likes NASCAR, then talk about Carl Edwards' last race. Or, drop off a golf magazine in her mailbox with a note, "Check out the story on page xx...unbelievable!" Maybe she's a big animal lover, so talk about how much you love your dog or how you ride horses.

4. Stand in her shoes. Most bosses are under a great deal of pressure these days and anyone who provides an understanding ear will be appreciated. Don't forget that bosses need a pat on the back, so offer sincere, supportive comments. "It must have been difficult dealing with that customer. You handled it well," you can say. Try to remain upbeat and optimistic, and the boss will gravitate toward your energy.

Maybe you're already taking on tough projects or making sure you're going the extra mile in customer service in order to impress the boss. But the point is that in these tough times, when gas prices are headed through the roof and a bag of potato chips costs $4, you're going to have to pull out all the stops in order to survive. Now, go make Darwin proud.


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Wednesday, April 30, 2008

Gossiping in the Workplace

Gossip in the workplace is about as common as the daily arrival of UPS. Workers gossip about their families, their friends and whether Miley Cyrus should punch Annie Leibovitz in the face for that Vanity Fair photo.

But, workers also gossip about the boss. They gossip about co-workers. Sometimes it's not mean-spirited ("Did you know Daniel and Heather in accounting are dating?") but other times it is ("She's sleeping with the boss to get that job.")

I've been in plenty of workplaces where people gossip, but get their work done. I've also been in workplaces where people would shirk their duties even if they wore duct tape over their mouths. Sometimes the nicest, hardest working people gossip, and many people truly feel bad about gossiping.

Bosses gossip. They talk about another department head, customers and even their own boss. Maybe they don't mean to do it, but frustrations build and before they know it, they've made some personal comments about someone's character.

Let's face it: People in this country love to gossip. Look at the popularity of shows that do nothing but stage a 24/7 Britney watch, and the gossip rags that proclaim Doris Day is having an affair with George Clooney (and no, that isn't true) and the way gossip spreads over the Internet.

Realistically, is there a way to put an end to gossip in the workplace? Is it fair to fire someone for gossip when "everyone else does it?"


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