Friday, May 9, 2008

Five People You Gotta Pay Attention To Today

"If you go down the hall to vent to an associate, that's okay. But if the next step is to go upstairs and vent to someone else, then you're holding onto the incident, and it can become very disruptive." -- Matt Grawitch, St. Louis University professor who studies workplace stress.

"Once a CEO is startled by seeing your cleavage, an image is set in his mind that is not going to disappear." -- Michele Royalty, a recently retired executive

"There are profound differences between acceptable work behavior and acceptable school behavior. You rated your professors 'hot or not' -- but you better not do that with your boss." -- Shanti Atkins, employment attorney

"It was just out of my heart, she (the toddler) was pointing and going 'ah, ah...' I should have gone to my purse and got the change, but it was busy." -- Nicole Lilliman, a restaurant clerk who was fired after giving a 16-cent bite-sized doughnut to an agitated child. She was later given back her job after widespread media attention.

"It's so personal, it's so emotional — I tell my artists all the time that I don't know how they do it, because I couldn't deal with the ongoing rejection that seems inherent to the job." -- Jen Bekman, New York City gallery owner, speaking about the life of an artist
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