Wednesday, May 28, 2008

Are You Capable of Asking for the One Thing You Need the Most to be Successful?

I'm going to ask you a very tough question: When was the last time you asked for help?

I'm not talking about a desperate cry for aid when you're, say, about to drop a cardboard tray of Starbucks, or when you ask your friend to hold the door while you bring in the groceries.

No, I'm talking about asking for help at work. When was the last time you said: "I can't get all this done by myself -- can you help?"

This is often a very difficult request for many people. Part of the reason is because we often think it's just easier if we do it ourselves, and part is because we fear we'll be seen as incompetent if we can't handle everything that comes our way. At the same time, we have that niggling feeling that letting anyone else into our "territory" will allow them to get a leg up on us, diminishing our capabilities or hurting our success in some way.

I'll admit it: I'm one of those people. I think it will just be faster and easier to do it myself and I can be very protective of my turf. But I learned a valuable lesson recently when I had surgery on my arm and faced months of rehabilitation. I had to ask for help -- and there were so many people willing to give it. Not because I was asking -- but because they were giving back. Of course they were willing to lend a hand (literally and figuratively), they said, because I had done it many times for them.

Huh. I didn't exaclty remember all those times, but they sure did. And while it was difficult at first to ask for that help, the interactions were so positive that I think I've permanently changed my viewpoint. I've become closer to friends and family, I've formed new bonds with colleagues who were willing to step in and help, and developed new friendships from those who were sympathetic to my plight and offered encouragement and ideas for getting work done.

While I dreaded the months of trying to figure out how to get work done one-armed, instead I found it was a really enriching experience. People were funny and kind and never once tried to take my job. My bosses and clients were understanding and supportive and as the days and weeks went by, I realized that the fear I had of asking for help had slipped away.

In it's place was a real sense of gratitude for the relationships that had grown and for the new ones that had developed. I realized that I was as worthy as anyone else of receiving help, and a simple "thank you" was all that was needed from me.

Since I'm getting back up to speed, I don't need as much help (hardly any, in fact), but I try to remind myself every day of the positive experience that can arise by simply asking for help.

So, what's holding you back?
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Thursday, December 20, 2007

Lack of Delegation Can be Short-Sighted

Have you ever noticed that the people who complain the most about their workload often guard their turf at work like junkyard dogs? In other words, while they moan and groan about how much they have to do, they'd sooner sever a little toe than let anyone touch so much as a file folder or Post-It note on their desk?

Of course, they may tell themselves and others that the reason they don't delegate anything is because a)no one can do a particular task as well as they can; and b)it’s just easier to do it themselves rather than having to explain it to someone else and then having to watch over them every second.

So these people are swamped with work, constantly stressed and always under deadline pressure -- and usually taking that pressure out on co-workers. They don't stop to realize that their attitude affects more than themselves as they often become a bottleneck, more intent on hoarding their work instead of working towards the most efficient process possible.

And when they do delegate -- watch out. It's more than likely they'll be delegating confusion and resentment as they dump tasks they hate on someone else, or put little thought into whether they're giving the work to the right people with the right skills.

In reality, delegating is really on-the-job training, providing those in an organization a chance to stretch and grow. And if someone can’t delegate, then they’re actually hurting the business because it undermines trust and motivation among employees.

So, the next time you don't want to delegate, think about your true motivation. Is it really because you don't think someone else can do the work, or is it because you're afraid they'll do a better job than you? If you're personally insecure about sharing your little fiefdom, then consider this: Those who fear delegating the most are the most dispensable because they are not growing and taking chances.


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