Monday, April 20, 2009

Secrets Revealed: What They're Really Looking at When You're a New Employee


It's your first day at a new job. Everything seems to be going well, but then... (ominous music) ...then you eat a doughnut at your desk.

You can feel the change in the atmosphere. People try to hide their shocked expressions, but you see them anyway. A few pitying looks are cast into your cubicle, even a few smirks. Suddenly, your Dunkin' Donuts chocolate cake doughnut tastes like sawdust in your mouth. Crumbs drift down the front of your shirt, and the chocolate you were about to lick from your fingers is now hastily wiped on a napkin.

You don't know exactly what has happened, but you know without a doubt that your "new kid" jitters have just been ratcheted up to a level you haven't felt since you performed "Thriller" for your school's talent show.

Welcome to the pitfalls of being the new kid on the block. Because while the human resources department may have provided you with two days worth of training and given you an employee handbook as thick as the Trenton phone book, you've just screwed up in a way you never imagined: You ate at your desk.

How were you supposed to know? you wonder. No one told you that it's not OK to indulge in a harmless doughnut when you hit that mid-morning slump! But now that it has happened, people just look at your differently. You begin to wonder if you've damaged your professional reputation before you've even learned how to use the phone system.

Recently I interviewed several employers who told me that it's often the little things -- like eating at your desk when everyone always eats in the break room -- that can trip up a new worker. By not being observant of the culture in a company, new employees can find they have a more difficult time of not only meshing right away with a new team, but of impressing a boss.

"It's the little things that often put a stink on you for the rest of your career," says Maureen Crawford Hentz, manager of talent acquisition, development and compliance for Sylvania in Danvers, Mass. "Then you have to work twice as hard to erase them."

If you're taking on a new position, here are some things to consider in your first days on the job:

* Learning appropriate ways to communicate. Can you question a boss in a meeting? Is it OK to Twitter at work? Should e-mails be formal? Is it OK to address everyone by their first name, or does it depend on their title? "Spend time walking around and watching what people do. Do they talk casually with one another, or do they use formal e-mail?" Hentz says. "These are the things people don't tell you, but you need to figure out on your own."

* Not watching the clock. Don't be late and don't rush out the door as soon as the clock says it's time. You want to make it appear to others that you're happy to be there.

* Maintaining a professional workspace. "There is a difference between the workplace and the front of your refrigerator," says Bob Horst,head of recruitment and professional development for Nelson Levine deLuca and Horst LLC. "I like to see a tasteful family photo because my family is important to me. But I don't want to see a whole bunch of your child's artwork all over the place. It is a workplace."

* Keeping socialization under control. "It's important to fit in, but your main focus should be learning your job," says Linda Matzigkeit, senior vice president of human resources for Children's Healthcare of Atlanta.

* Listen and learn."No one wants to hear the new guy endlessly spouting advise and wisdom on his first day. And I don't want to hear about how you used to do things at your last employer," Horst says.

* Understanding the difference between policy and reality. "Yes, lunch is 12-1 (p.m.), but do people really go? Is it acceptable to eat at your desk?" Hentz asks.

Hentz says that while it can be tough knowing what to do and what not to do, new workers can always go to human resources to get the inside skinny on the new workplace.

"Sometimes there are no hard and fast rules," Hentz says. "You just have to understand what's happening and then make your choices."

What are some other good guidelines for new workers?

Labels: , , , , , ,

Wednesday, March 19, 2008

When You Hate the New Job

When you accepted the job, you were excited about the new opportunities chance to enhance your skills. But three months later, all you can think of, is “What was I thinking?”

You now believe you’ve made a mistake when you accepted a new job. Something doesn’t feel right. Maybe you don’t like the people you work with, maybe you don’t like the duties you have been given, maybe you cannot stand your boss. Whatever the reason, it’s difficult to admit that things are going seriously wrong after only 90 days on the job.

What are you going to do? Can you quit this early in the game? Can the situation be fixed or is it only going to get worse? Should you tell anyone?

Before panic sets in, the first thing you should do is step back and start to look at the facts. Is the job affecting you outside of work? Are you anxious, grumpy or can't sleep at night? If so, then you know the problems are serious enough to address. Ignoring it will only make it worse.

Some actions you can take include:

* Get feedback. Talk to your friends or family and ask them what they hear you say about the job. This will help you pinpoint the areas that may be causing you the most stress.
* Go to the boss. Tell him or her that something isn’t working and you'd like to talk about it. Just don't expect the boss to "fix" the problem for you. Ask the boss to serve as a sounding board to try and figure out what is happening. Remember, the boss has put time and money into hiring you, and hasn't begun to see her investment returned in the short time you've been there. It's in her best interest -- and that of the company -- to find a way to make the job work better for you.
* Know when to cut your losses. If the problems are serious -- you ethically disagree with company policy or you're asked to do duties you find reprehensible or just have no interest in -- then it's probably time to just move on and learn from the experience. Begin looking around and contact people you had interviewed with before you accepted your current position.
* Take responsibility. When you begin interviewing for a new position, you may want to avoid putting such a short-term job on your resume. But if you do decide to mention it to hiring managers, explain that you thought the job was a good fit, but it became clear after a short time on the job that you had not asked the right questions and take full responsibility for it not working out the way you had planned. "So now," you tell the hiring manager, "I've learned that I have several more questions I'd like to ask."



Digg!

del.icio.us

Subscribe with Bloglines

Labels: , , ,